Cognisos (“we”, “us”, “our”) operates the cognisos.ai website and related services. This policy explains what data we collect, why, and how we protect it.

Information We Collect

• Account data — email address and authentication credentials when you create an account (via Supabase Auth).
• Demo request data — name, email, company, job title, company size, tools used, and use case description when you submit our contact form.
• Usage analytics — anonymized page views and interaction data collected via Google Analytics, only when you consent to analytics cookies.
• API usage — request metadata (timestamps, token counts, compression metrics) associated with your API key for billing and performance monitoring.

How We Use Your Data

• To provide, maintain, and improve our services.
• To respond to demo requests and communicate about our products.
• To monitor service health and prevent abuse.
• To comply with legal obligations.

Data Sharing

We do not sell your personal data. We share data only with service providers that help us operate (Supabase for auth/database, Resend for transactional email, Google Analytics for anonymized usage metrics, Vercel for hosting). Each provider is bound by their own privacy commitments.

Data Retention

Account data is retained while your account is active. Demo request data is retained for up to 24 months. Analytics data is retained per Google Analytics default settings. You may request deletion of your data by contacting us at privacy@cognisos.ai.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, contact privacy@cognisos.ai.

By accessing or using Cognisos services, you agree to these terms. If you do not agree, do not use our services.

Use of Service

You may use our API and tools for lawful purposes in accordance with these terms. You are responsible for maintaining the confidentiality of your API keys and account credentials.

Acceptable Use

You agree not to:

• Use the service to violate any applicable law or regulation.
• Attempt to gain unauthorized access to our systems or other users' data.
• Transmit malware, spam, or other harmful content through our services.
• Reverse-engineer, decompile, or disassemble our proprietary algorithms.
• Exceed rate limits or abuse the service in a manner that degrades performance for others.

Intellectual Property

You retain ownership of all data you submit to our services. We retain ownership of our platform, algorithms, and any derived models. Compression outputs generated by our service may be used freely by you.

Limitation of Liability

Our services are provided “as is” without warranty. To the maximum extent permitted by law, Cognisos shall not be liable for indirect, incidental, or consequential damages arising from your use of the service.

Changes

We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the updated terms.

We use cookies to improve your experience on our site. This policy explains what cookies we use and how you can control them.

Essential Cookies

These are required for the site to function (authentication state, session management). They cannot be disabled.

Analytics Cookies

We use Google Analytics to understand how visitors use our site. These cookies are only set when you click “Accept” on our cookie banner. Analytics data is anonymized and not shared with advertisers. We use Google Consent Mode v2 to ensure no tracking occurs until you provide explicit consent.

Managing Cookies

You can change your cookie preference at any time by clearing your browser's local storage for this site, which will re-display the consent banner on your next visit. You can also disable cookies entirely in your browser settings.